FAQs
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FREQUENTLY ASKED QUESTIONS

Here at The Label Space we value transparency, that’s why we’ve pulled together some Frequently Asked Questions for both our Artists and Producers. However, if you still have a question or query, please feel free to get in touch and we’ll assist you as soon as we can.

ARTIST FAQs

General Questions

Is The Label Space Legit?

Absolutely! We are Authorised and regulated by the Financial Conduct Authority. This means that our conduct must be honest, fair and effective so that consumers get a fair deal.

How does it all work?

See our How it Works – Artists page for more information

How long should a project take?

Maximum project durations are set at 10 working days for a single, 20 working days for an EP and 40 working days for an album. Whilst projects should conclude in a shorter timeframe, we set these times so that the Artist knows the longest amount of time to recieve the finished project and so the Producer knows the longest amount of time that they will wait to receive full payment. A project can conclude earlier if the Artist signs it off before these timeframes.

What if I'm not happy with a Producer's work?

Finding that sweet spot can sometimes be difficult. We always like to encourage Producers and Artists to communicate as a first port of call if things aren’t going right. However you can always contact us and we can intervene at any stage.

Can I work with more than one producer?

Of course you can. Just be sure to make sure you keep on top of things though!

Finance Questions

Who Are PayL8r?

Payl8r are a lending company who we have partnered with. They let you buy the products you want today without worrying about the cost. With our flexible repayment plans, you decide when and how to pay back. Simply click the Payl8r button at checkout or receive a payment link from participating stores and spread the cost of your purchases into monthly instalments.

What Makes PayL8r Different?

Payl8r is flexible finance for this generation. We don’t penalise you for having a thin credit file and
use a soft search which will not affect your credit! If you have a thin credit file we will assess your affordability instead.

Will I qualify for finance?

In order to qualify, you will need to:-

  • Have no CCJs within the last 3 years
  • No accounts in default
  • Be a UK resident
  • Have online banking
  • Regular source of income

How do we assess your affordability?

If you fail a traditional credit check, rather than rejecting your application we may give you the option to submit your affordability instead. We use OpenBanking which enables you to submit a 90 day bank statement to support your application.

How much does lending cost?

Interest rates range from 0% -4% per month. Interest rates will vary subject to credit. Application fees will also apply.

How long does the finance application take?

Once you are at the checkout stage, the PayL8r finance check usually takes around 60 seconds.

PRODUCER FAQs

General Questions

Is The Label Space Legit?

Absolutely! We are Authorised and regulated by the Financial Conduct Authority. This means that our conduct must be honest, fair and effective so that consumers get a fair deal.

How does it all work?

See our How it Works – Producers page for more information

How much can I charge an Artist?

The Label Space is a free marketplace so Producers are allowed to charge what they feel is a fair and competitive price for their services.

Can I work with more than one Artist?

Of course you can. Just be sure to make sure you keep on top of things though!

What if an Artist is unhappy with my work?

Finding that sweet spot can sometimes be difficult. We always like to encourage Producers and Artists to communicate as a first port of call if things aren’t going right. However you can always contact us and we can intervene at any stage.

Fee Related Questions

When do I get paid?

We pay out 10% of your payment within 5 working days of the Artist making payment. We pay the remaining 90% once the project has been completed.

How do I get paid?

We make all payments via Paypal only.

What fees do you charge?

You can find out our fees on our fees page.

“We have a simple mission, to bring artists and producers together; helping to perpetuate the cycle of creativity ”